Crystallizing curiosity

By Shannon Mullane (MJourā19)
Leysia Palen was walking back after teaching an undergraduate class in fall 2022 when her phone rang. Only, her phone never rings. Thinking it might be something urgent, she answered and heard Todd Saliman, the president of the University of Coloradoās four-campus system, on the line.
āI said, āOh hi!ā like it was normal,ā she said. āThen he congratulated me, and he told me the news.ā
That was when Palen, a professor with a joint appointment in the departments of information science and computer science, learned she had just been awarded CUās highest honor: the title of distinguished professor.
Since the award was established 45 years ago, only 138 professors have been recognized in this way across all four campuses. Palenāa ārock starā advisor who forged a new area of study and founded an academic departmentāwas clearly a fitting candidate, according to past students and colleagues. For Palen, however, the news felt surprising and surreal.
āI had to tell people about it before it really sunk in,ā Palen said. āIn the aftermath, as I digested it, it made me feel great because it newly synthesized the different aspects of being a professor into one whole.ā
The job of a tenured professor is divided into research, teaching and service, and Palen has shown leadership in all three, according to about 100 pages of nomination letters, instructor ratings and department recommendations submitted during the consideration process.



Distinguished Professor Leysia Palen is known in the academic community for her efforts to support her students and colleagues.
Breaking ground in research
Palen joined the ŗŚĮĻ³Ō¹Ļ as a half-time research professor in 1998 after earning a doctorate in information and computer science from the University of California Irvine and working for Microsoft and the Boeing Company.
In 2004, she began to focus her research on coordination using technology in one of the harshest environments, disasters. At the time, the World Wide Web was just over a decade old, online blogs had rolled out, Facebook was just being launched, and smartphones were imminent.
People were beginning to adopt these tools in new ways during times of crisis, Palen said. And as a first-generation college student, she wanted to do research that both contributed new knowledge and had practical applications for daily life.
āSo the disaster arena was a place both to help and give back in a serious way, as well as critically think about large-scale coordination, or lack thereof, as it's technologically mediated,ā Palen said.
Now, Palen is considered the creator and the leading authority in the field of crisis informatics, which focuses on the role of information produced by both official and unofficial actors when dealing with disaster situations in real time.
Her research has been cited more than 20,000 times and has won numerous awards. Highly relevant to the general public, Palenās work has attracted media attention from outlets such as The Atlantic, CNN, The New York Times and PBS. She has also been recognized with election to the ACM CHI Academy and the prestigious ACM CHI Societal Impact Award for her work in crisis informatics.
āProfessor Palen is a brilliant researcher with incredible vision,ā said Kate Starbird, an associate professor at the University of Washington, in her nomination letter. āHer contributions to the scientific community and to the University of Colorado are both broad and profound. Her research has bridged theory and practice to contribute solutions to real-world problems and to define a new, interdisciplinary scientific fieldācrisis informatics.ā
ĢżĢż is a multidisciplinary field combining computing and social science knowledge of disasters; its central tenet is that people use personal information and communication technology to respond to disasterĢżin creative ways to cope with uncertainty.
From Science, volume 353, issueĢż6296
The science of mentorship
Starbird, now one of the worldās foremost experts on social media and disinformation, first met Palen over a coffee during a visit to CU before her first year as a doctoral student.
āI remember thinking to myself that she was the smartest person Iād ever met and that I was going to do whatever I could to find a way to work with her,ā Starbird said in her nomination letter. āLeysia was a ārock starā advisorāwho invested in her studentsā personal and professional success.
Palenās record as a doctoral advisor is āremarkable,ā according to the award nominations. In fields that remain male-dominated, the majority of her past graduate students and five of her six current doctoral students are women. Several of her women advisees, including Starbird, have gone on to achieve significant success.
āI donāt think Iād be a researcher if I hadnāt met herāif I hadnāt had the chance to be advised by her,ā Starbird said.
As an instructor, advisor and mentor, Palen focuses on supporting her students as they learn to hone their own research ideas. She tries to figure out what people bring and where they want to goāwhich only adds to the diversity of perspectives in the field, Palen said.
She thinks of it in terms of helping students learn how to crystallize their own curiosity into clear thinking. With practice, it becomes systematicāthen you can apply it to everything you can possibly encounter, she said.
āWhen you work on difficult problems, if youāve got crystal clear clarity about how youāre thinking about something, you can really go far,ā Palen said.
During the spring 2023 semester, Palen is working on new research and ongoing grant projects. The distinguished professor award has liberated her to more fully integrate research, teaching and service, she said. Itās exciting to bring research thinking into the classroom and new questions raised by classroom students back into the lab.
āThere's this real, deep satisfaction about feeling like an integrated scholar,ā Palen said. āUltimately, you don't need a title or a rank to feel integrated along the lines of research, teaching and service, but I couldn't believe how much it helped to have my institution realize that about me.ā